Terms and Conditions
Effective Date: July 29, 2026
Welcome to Green Avoil Naturals. By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase.
1. About Green Avoil Naturals
Green Avoil Naturals is committed to providing high-quality, avocado-based natural skincare, haircare, beard care, and wellness products. We strive to ensure that every product meets our quality standards while delivering a safe and satisfying shopping experience.
2. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
3. Products
We make every effort to display our products, descriptions, and images as accurately as possible. However, slight variations in color, packaging, or appearance may occur due to photography, manufacturing updates, or display settings.
All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
4. Pricing
All prices displayed on our website are in Kenyan Shillings (KES) unless otherwise stated.
We reserve the right to change product prices at any time without prior notice. The price charged will be the one displayed at the time your order is confirmed.
5. Orders
Once an order has been placed, you will receive an order confirmation. Green Avoil Naturals reserves the right to accept, decline, or cancel any order due to:
- Product unavailability
- Pricing errors
- Suspected fraud
- Incorrect customer information
- Payment verification issues
If your order is cancelled after payment has been received, you will be refunded in accordance with our Refund Policy.
6. Payment
We accept secure payment methods made available during checkout, including mobile money and online payment options where applicable.
Orders will only be processed after payment has been successfully confirmed.
7. Shipping and Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location and courier availability.
Green Avoil Naturals is not responsible for delays caused by:
- Courier services
- Weather conditions
- Public holidays
- Incorrect delivery information provided by the customer
- Events beyond our reasonable control
Customers are responsible for providing accurate delivery information.
8. Returns and Refunds
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.
Due to hygiene and safety reasons, opened or used personal care products may not be eligible for return unless they are defective or incorrectly supplied.
Approved refunds will be processed using the original payment method where possible.
9. Product Use
Our products are intended for external use unless specifically stated otherwise.
Customers should:
- Read product instructions carefully.
- Perform a patch test before full use.
- Discontinue use if irritation occurs.
- Consult a healthcare professional if they have known allergies or medical concerns.
Green Avoil Naturals is not responsible for misuse of products or failure to follow usage instructions.
10. Health Disclaimer
Our natural products are designed to support skincare, haircare, beard care, and personal wellness.
They are not intended to diagnose, treat, cure, or prevent any medical condition. Information provided on this website is for educational and informational purposes only and should not replace professional medical advice.
11. Customer Accounts
Customers are responsible for maintaining the confidentiality of their account credentials.
You agree to provide accurate and up-to-date information when registering an account.
Green Avoil Naturals reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.
12. Intellectual Property
All website content, including logos, branding, graphics, photographs, product descriptions, text, and designs, is the property of Green Avoil Naturals unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Green Avoil Naturals shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the product purchased.
14. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and processing your information responsibly.
15. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes become effective immediately upon publication on this website.
Customers are encouraged to review these Terms periodically.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
Green Avoil Naturals
Email: info@greenavoil.online
Website: https://greenavoil.online
Phone: 0799 100981
Business Hours:
Monday – Saturday
8:00 AM – 6:00 PM (EAT)